What is the check-in and check-out policy at The County Hotel?
Check-in time is 14:00, and check-out time is 11:00.
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The County Hotel
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Key details
About the Hotel
9 Botchergate, Carlisle (Cumbria), CA1 1QP,
- Close to Carlisle Castle
Nice
6.9
7.4
2.9
2.9
Featuring a central location right in the centre of the city, the 3-star The County Hotel Carlisle is just moments from Cumbria County Council. Wi-Fi is offered throughout the property along with a vending machine and a lift, available at the hotel too.
Location
Located only 1.4 km from the Cumbria's Museum of Military Life, this Carlisle hotel is also merely a 13-minute walk from Bitts Park. The lake district of Carlisle, where the accommodation sits, grants access to cultural attractions like the Roman Frontier Tullie House Museum And Art Gallery, which is approximately 800 metres away.
Also, Saint James's Park is situated an 18-minute stroll away. Right near this traditional hotel you'll find the Lanes Shopping Centre.
The County is 500 metres from Iceland bus station, while the Carlisle Castle is a mere 1.1 km away.
Rooms
The property has 73 rooms appointed with complimentary wireless internet and a flat-screen TV with satellite channels, as well as self-catering options such as tea and coffee-making facilities. An iron with ironing board are featured for guests' comfort. Bathrooms include a separate toilet and shower/tub combinations, along with hairdryers and bath sheets.
Eat & Drink
There is a lounge bar onsite. The bar area includes a lounge. Base Express is in close proximity to the County Carlisle.
Leisure & Business
The presence of a golf course ensures guests an active stay at this hotel.
“This hotel, with architecture harking back to the 14th century, offers character alongside its central Carlisle address. The pet-friendly approach, complete with dedicated services, stands out and families will find children's activity packs add a thoughtful touch. I think the dedicated meeting spaces also make it suitable for business needs.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Single Room2 persons11 m²1 Single bedBathtubHeatingroom details
- Double Room2 persons13 m²1 Double bedBathtubHeatingroom details
- Twin Room2 persons13 m²2 Single bedsBathtubHeatingroom details
Show all rooms
Rates & availability calendar
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- On-site car park
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Laundry
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Location
9 Botchergate, Carlisle (Cumbria), CA1 1QP,
Explore Carlisle (Cumbria)
Local Highlights
Carlisle Cathedral
8 minutes' walk
Gothic architecture and stunning stained glass; known for its historical significance and tranquil gardens.
Tullie House Museum And Art Gallery
10 minutes' walk
Local history and art collections in a beautiful setting; offers guided tours and engaging exhibitions.
Carlisle Castle
13 minutes' walk
Historic fortress with well-preserved architecture; features exhibitions and stunning views of the city.
Vue Cinema
4 minutes' walk
Modern cinema showcasing the latest films; features comfortable seating and a variety of snack options.
Walking in Bitts Park
11 minutes' walk
Scenic park with walking trails, playgrounds, and picnic spots; ideal for families and solo walkers alike.
Walby Farm Park
10 minutes' drive
Farm-themed attraction with animal interactions and adventure play; perfect for a fun family day out.
Knoxwood Wildlife Rescue Centre
4 minutes' walk
Wildlife rescue center showcasing rescued animals; offers engaging talks and opportunities to support conservation.
Wetherspoons
1 minute' walk
Casual pub atmosphere; known for affordable meals and a vast selection of beers.
Home & Away
1 minute' walk
Sporty vibe with comfort food options; perfect for casual dining and watching live sports.
Shanghai Shanghai Oriental Buffet
3 minutes' walk
Buffet-style dining with a wide array of Asian cuisines; great for families exploring different flavors.
Vue Cinema
4 minutes' walk
Film screenings in a modern setting; hosts special screenings and events suitable for all ages.
Gallery Number Three
8 minutes' walk
Contemporary art space featuring local artists' work; hosts regular exhibitions and community events.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a full breakfast for a fee.
Pets
Pets are allowed on request.
Languages
English, Romanian, Lithuanian, Ukrainian
Number of floors:
4
Number of rooms:
73
Reviews and Ratings
Feedback about The County Hotel from previous guests about their experience.
Show moreShow less
Pros
Perfect location
Helpful staff
Free parking
Cons
Small room
Noisy street
No hot water
Guest reviewsbased on 3132 reviews
Naomi from United Kingdom
Family with children
single room
3 nights in November 2025
|
Reviewed: January 08, 2026
9.5/10
convenient stay
helpful staff great location clean room
dale at reception was wonderful, he was very helpful. i found the location to be great, very close to the train station. the room was clean, i appreciated the traditional style. i also made use of the hairdryer in the ensuite.
the tv subtitles could not be turned off, but it wasn't a huge issue.
Service
10/10
The staff were cute and quite helpful . dale at reception was especially kind and efficient. I am very grateful for his help, it was wonderful!
Rooms
9/10
The room was neat. Bedding and towels were very clean. the room at the back was ideal and the ensuite was a plus. i found the traditional decor rather nice. It felt cosy!
0 Helpful
|
Joe from United Kingdom
Single
double room
3 nights in November 2025
|
Reviewed: December 23, 2025
7/10
town center helpful staff variety of options sticky floor stained wall tissue box
the location was quite convenient, being close to the town center. the breakfast offered a good variety of options. i found the staff to be very helpful .
i noticed the bathroom floor felt sticky. there were also some stains on the wall next to the bed and on the tissue box. i felt a bit uncomfortable because of this.
0 Helpful
William from United Kingdom
Single
Single Room
3 nights in October 2025
|
Reviewed: November 10, 2025
8.5/10
Straightforward Stay
convenient location polite staff tea facilities
The location was convenient for exploring the area. The staff members were consistently polite and helpful. My room had coffee and tea making facilities, a nice touch after a long day and the biscuits were welcome.
The bathroom requires some updates. The shower screen was loose.
Service
9/10
Staff were helpful with directions and provided quick responses to requests. They addressed all concerns promptly and with a smile. Their positive attitude was noticeable. Assistance was always readily available at the front desk.
Dining
8/10
Gluten-free options were available at breakfast. The staff was accommodating regarding dietary restrictions. The breakfast service was efficient and well-managed each morning of my stay.
Facilities
9/10
The hotel's location near the trail was quite convenient. The lift provided access to higher floors. The hotel offers parking behind the building and close to the entrance.
Rooms
8/10
The room had comfortable beds and clean bedding. There was a tv in the room. Coffee and tea making facilities were available including milk and tea bags.
0 Helpful
|
Juliet from United Kingdom
Single
Single Room
3 nights in June 2025
|
Reviewed: August 21, 2025
9.0/10
Perfect Town Center Stay
convenient location private parking friendly staff
The hotel's location was quite convenient. It was near the train station. The private parking added value. The friendly staff was helpful.
The shower screen in my bathroom leaked some water onto the floor.
Dining
8/10
The hotel served a typically English breakfast. The breakfast offered sufficient choices. I considered the breakfast of good quality.
Location
10/10
The location was central, very close to the town center. The train station was also a short walk away. This made travel logistics simple.
Rooms
9/10
The room included clean bedding. A good, firm mattress ensured restful sleep. The ensuite bathroom was a functional bonus.
Facilities
8/10
The hotel provided a lift for easy access. Private parking was free. The whole hotel was generally warm. This detail was valuable
Service
10/10
The staff were consistently helpful and friendly. I found their service prompt and polite. They addressed my needs quickly.
0 Helpful
|
Show more reviews
FAQs
About The County Hotel
Is parking available at The County Hotel?
On-site public parking is available for 5 GBP per day.
What are the nearby attractions to The County Hotel?
Nearby attractions include Carlisle Castle (0.5 km), Hadrian's Wall (3 km), and Knoxwood Wildlife Rescue Centre (0.5 km).
What on-site dining options are available at The County Hotel?
The Gallerie Restaurant offers traditional and continental breakfast as well as international cuisine in the evenings.
What amenities are offered in the rooms at The County Hotel?
Rooms feature free Wi-Fi, a flat-screen TV, tea and coffee making facilities, and en suite bathrooms.
What languages are spoken by the staff at The County Hotel?
Staff members speak English.
How far is The County Hotel from Carlisle Lake District Airport?
The County Hotel is approximately 20 minutes' drive from Carlisle Lake District Airport.
What nearby restaurants can guests find while staying at The County Hotel?
Nearby restaurants include Masala Bazaar, Bar Solo, and Nando's, all within 0.5 km.
What additional services does The County Hotel provide?
Additional services include luggage storage, 24-hour reception, and laundry services.
What entertainment options are available at The County Hotel?
The hotel features a live entertainment venue for music, theatre, and comedy performances.
Is there internet access at The County Hotel?
Complimentary Wi-Fi is available throughout the hotel.
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